If you have any questions, problems, comments, complaints, praise, and suggestions during visiting and/or purchasing on Smokstore,

please don't hesitate to contact us in the following ways.


Room 201, Kangbo Hotel, Guangming District, Shenzhen, China(518001)



To prevent our emails from being blocked by your email system, we recommend you add our email address to your address book/whitelist.

If you don't receive our reply on time, please remember to check your SPAM/JUNK folders. if we do not reply in 24hours, please send the email

to smokstore@outlook.com again.

Working Hour

Our Customer Service team is available on Monday - Friday from 9:00 am - 7:00 pm CST. (Chinese standard time)

If you contact us on the weekend or after 6:00 pm, we'll get back to you on the next business day!